FAQ

  • Do you ship internationally?
    Yes, Slate Crown ships worldwide with trusted logistics partners.
  • How long will delivery take?
    Delivery times vary by region:
    • Europe: 4–7 business days
    • USA & Canada: 7–10 business days
    • Latin America: 10–14 business days
    • Rest of World: 14–21 business days
  • Do I need to pay customs or import taxes?
    No, there are no additional customs duties or import taxes.
  • What shipping methods are available?
    We offer Standard Shipping ($8.99, free for orders above $120) and Express Shipping ($12.99).
  • Which payment methods do you accept?
    We accept major credit cards and other secure payment methods available at checkout.
  • Can I return an item if I change my mind?
    Yes, items can be returned within 14 days of delivery, provided they are unused and in original condition.
  • How do I request a refund?
    Contact us at support@slatecrown.com with your order details. Refunds are processed within 5–10 business day